for quicker access to medication purchases.
Shipping policy
Shipping in Singapore
We deliver to all locations on mainland Singapore, with the exception of:
-
Restricted and high-security areas (e.g., military bases, prisons)
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Offshore locations such as Jurong Island, Sentosa, etc.
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P.O. Box addresses
Delivery Charges – Our updated rates are as follows:
|
🚚 Delivery Tier |
Timeframe |
Delivery Fee |
|
📦 Standard Delivery |
1–3 working days |
$3 SGD (Free for orders above $30 SGD) |
|
💨 Super Express |
Within 90 minutes on a delivery day (Orders must be approved before 3:00 PM for same-day delivery eligibility.) Orders approved after 3 pm will be delivered the next working day. |
$18 SGD |
|
⚡ Express Delivery |
Within 3-5 hours on a delivery day (Orders must be approved before 3:00 PM for same-day delivery eligibility.) Orders approved after 3 pm will be delivered the next working day. |
$12 SGD |
📌 Terms & Conditions:
-
Order Cut-Off Time: Orders must be approved by our pharmacy staff before 3:00 PM for same-day delivery eligibility
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Medication Restrictions: You are strongly encouraged to use 'Super Express' or 'Express' delivery for orders with prescription and pharmacy medicine to ensure optimal delivery standards.
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Delivery Days: Monday to Friday, excluding public holidays.
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Tracking Orders: A tracking number will be provided upon shipment for easy order tracking.
International Delivery Policy
We deliver internationally using trusted courier partners to ensure secure, tracked and timely delivery. Please note the following important details:
Delivery Timeframe:
International orders typically take between 5 to 21 working days depending on the destination. Delays may occur due to customs clearance or local delivery providers.
Important Terms & Conditions:
-
Damaged or Missing Items:
Glovida is not liable for items lost or damaged in international transit. Any claims must be made with the courier directly. -
Customs Duties & Taxes:
All import taxes, duties, and charges are borne by the customer, in accordance with the destination country's regulations. -
Customs Delays:
Glovida is not responsible for customs delays or orders held by customs. No refunds will be issued in such cases. -
Restricted Items:
We are unable to ship certain items (e.g., aerosols, liquids) to some countries due to courier or customs restrictions.
International Shipping:
Glovida Pharmacy now ships internationally to selected regions.
| Zone | Countries | Shipping Fee |
|---|---|---|
| 1A | Malaysia (East), Thailand, Japan, Vietnam, Indonesia, Myanmar, Hong Kong, Taiwan, Macau, Philippines, China, India, South Korea, Cambodia, Brunei, Laos | S$40.00 |
| 1B | Malaysia (West) | S$20.00 |
| 2 | Australia, New Zealand | S$60.00 |
| 3 | United States, Canada, Timor-Leste | S$100.00 |
| 4 | United Arab Emirates | S$250.00 |
| 5 | Europe | S$180.00 |
| 6 | Rest of the World | S$250.00 |
All international orders are subject to local customs duties and taxes, which are the responsibility of the recipient. Delivery times vary by destination.
For any enquiries regarding international shipping, please contact us.
Contact Us
If you have any questions or concerns about your order's shipping and delivery, please don’t hesitate to contact us at +65 9637 4337 or email us at enquiries@glovida.com. We're here to ensure that your experience with Glovida is smooth and enjoyable. Thank you for shopping with us!
